Introduction

Welcome to Khurram Jewellers ‘Jalwa Gems & Jewellery.’ These Terms & Conditions govern your use of our website (https://khurramjewellers.com) and the purchase of our products. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our services.

General Terms

1. Acceptance of Terms

   • By using our website, you agree to be legally bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website.

2. Modification of Terms

   • We reserve the right to modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website constitutes your acceptance of any revised terms.

3. Eligibility

   • To use our services, you must be at least 18 years old or have the permission of a parent or guardian. By using our website, you represent and warrant that you meet this eligibility requirement.

Products and Services

1. Product Descriptions

   • We strive to provide accurate and detailed descriptions of our products. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

2. Pricing

   • All prices listed on our website are in Pakistani Rupees (PKR) and are subject to change without notice. Prices do not include shipping and handling charges, which will be added to your total order price.

3. Order Acceptance

   • Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product information or pricing, or suspicion of fraudulent activity.

4. Payment

   • We accept various payment methods, including credit/debit cards and online banking. Payment must be made in full at the time of purchase. All transactions are processed securely, and your payment information is not stored on our servers.

5. Shipping and Delivery

   • We offer shipping within Pakistan. Shipping times may vary depending on the destination and availability of the product. We are not responsible for delays caused by external factors such as customs or courier services.

6. Returns and Exchanges

   • We accept returns and exchanges within 14 days of purchase, provided the item is in its original condition and packaging. Custom or personalized items are non-returnable. For more details, please refer to our Return Policy.

Intellectual Property

1. Ownership

   • All content on our website, including but not limited to text, images, graphics, logos, and designs, is the property of Khurram Jewellers ‘Jalwa Gems & Jewellery’ and is protected by intellectual property laws.

2. Use of Content

   • You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.

Privacy and Security

1. Privacy Policy

   • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

2. Security

   • We implement reasonable security measures to protect your personal information. However, we cannot guarantee absolute security and are not responsible for any unauthorized access or use of your information.

Limitation of Liability

1. Disclaimer of Warranties

   • Our website and products are provided “as is” without any warranties, express or implied. We do not guarantee that our website will be error-free, secure, or available at all times.

2. Limitation of Liability

   • To the fullest extent permitted by law, Khurram Jewellers ‘Jalwa Gems & Jewellery’ shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products.

Governing Law

1. Jurisdiction
   • These Terms & Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Sialkot, Pakistan.

Contact Information

If you have any questions or concerns about these Terms & Conditions, please get in touch with us.

Thank you for choosing Khurram Jewellers ‘Jalwa Gems & Jewellery.’ We appreciate your business and look forward to serving you.